Leading Remote Teams

Course Aims:

This course is aimed at equipping managers with the skills, confidence and capability to lead teams remotely. 

Course Objectives:

At the end of this course delegates will be able to:

  • Build a team identity and clear sense of purpose for the remote team.
  • Endorse and encourage effective remote team behaviour.
  • Use communication tools for effective remote collaboration.
  • Manage the team and individuals’ work at a distance.

Duration/Location:

  • 2 days/In house
    Introduction
    • What is a remote or virtual team?
    • Challenges and stresses caused by remote teams
    • A framework for leading remote teams

    Personal preferences and virtual styles

    • What does the feedback tell me? 
    • What are my personal preferences?
    • What do I need to be aware of?

    Understanding difference

    • Exploring and valuing difference
    • Incorporating cultural differences for the benefit of the team
    • Understanding differences in body language and behaviour
    • Challenging stereotyping and inappropriate behaviour

    Remote team vs remote group

    • Distinguish between teams and groups
    • What is the purpose of the remote team?
    • What the team needs to deliver – setting targets

    Managing collaboration

    • Determining what can go wrong at a distance
    • Aligning behaviours to ensure success
    • The Virtual Team contract

    Communication approaches

    • Understanding preferences and styles
    • Ensuring communication is inclusive
    • Using virtual technologies (internet, instant messaging, etc)

    Developing remote relationships

    • Understanding barriers to remote relationships
    • Building and maintaining remote relationships
    • Building trust with and between team members

    Action planning

    • Transferring learning back to the workplace.