Chairing Meetings Effectively

Course Aims:

The overall purpose of this course is to enable delegates to chair / facilitate meetings that are focused, keep to time, and get results.

Course Objectives:

At the end of this course delegates will be able to:

  • Make their meetings shorter, more focused and productive.
  • Set expectations and standards of behaviour in meetings.
  • Manage distractions, interruptions and disruptive people.
  • Know how to participate actively and make effective contributions.


  •  1 day/In house 


  • Objectives and road map for the day
  • Meeting exercise
  • Characterisers of effective meetings

Meeting Principles

  • Why are you meeting?
  • When not to meet
  • Who should attend
  • Why should people attend?
  • Roles and responsibilities

Planning a meeting

  • POP principle
  • Planning the agenda and meeting process
  • Responsibilities

Key meeting tools and techniques

  • Making meetings brief
  • Tools for generating ideas
  • Tools for gaining consensus and making decisions
  • Ensuring follow up action

Leading the meeting

  • Encouraging participation
  • Making proactive interventions
  • Tips for dealing with difficult situations
  • Managing virtual meetings

Meetings in action

  • Meeting planning and preparation
  • Meeting skills in practice

Action planning

  • Transferring learning back to the workplace