Leading Resilient Teams

Course Aims:

Team resilience at work is multi-faceted and resilience has become business critical as organisations seek ways to support their staff to stay productive in workplaces that are increasingly turbulent, complex and pressurised.

This course is designed for team leaders and managers who wish to:

  • Analyse their personal and team leadership resilience behaviour
  • Create space for discussion and planning around resilience in their team
  • Determine what they need to personally do, as the leader, to support resilience in their team
  • Approach resilience systemically and develop scalable interventions

Delegates will be required to complete the Resilience at Work R@W Leader or R@W Leader 180° Questionnaire prior to attending the course.

Course Objectives:

At the end of this course delegates will be able to employ their new skills, tools and techniques to enable them and their teams to:

  • Survive and thrive in constant change and uncertainty
  • Stay productive, despite increasing demands to do more with less
  • Manage customer expectations that may exceed delivery capabilities
  • Maintain physical and emotional well-being despite job pressures
  • Make performance sustainable over the longer term.

 Duration/Location:

  • 1 day/In house

Introduction to Team Resilience 

  • How Team Resilience differs from Personal Resilience
  • The systemic nature of Team Resilience
  • How Leaders promote or reduce their team’s resilience

Exploring the R@W Leader and Team 7 Model

  • Introduction to the R@W Model
  • Exploring personal or 180° R@W Leader questionnaire data
  • What we currently do that helps foster team resilience
Analysis and Action Planning
  • Identifying key areas for intervention
  • Formulating a resilience plan
  • Identifying support and potential obstacles along the way
  • Making the changes stick