An Introduction to NLP

Course Aims:

Neuro Linguistic Programming (NLP) is the study of excellence. This course will begin by exploring exactly what NLP is, then introduce some of the many tools and techniques which will enable delegates to gain clarity of thinking, develop a more flexible approach, build more effective relationships and change unwanted behaviour.

Course Objectives:

At the end of this course delegates will be able to:

  • Understand what NLP is, and the benefits this methodology can bring
  • Appreciate what drives our behaviour
  • Set effective outcomes
  • Understand more about different thinking patterns, and adjust their approach to suit
  • Use powerful, influential language
  • Appreciate the importance of non-verbal communication
  • Build rapport in a variety of situations
  • Manage challenging situations and individuals more effectively
  • Use a technique to help change unwanted behaviour
  • Access resourceful states when required


  • 2 days/In house
What is NLP?


  • Background and history
  • Presuppositions of NLP
  • Steps to effectiveness

NLP Model of Communication

  • The dance of communication
  • How we filter information
  • What drives our behaviour?
  • Different maps of the world
Outcome-focused thinking
  • Outcome or goal-setting process
  • Well-formed outcomes

Understanding others

  • Sensory Acuity
  • Eye-accessing cues
  • Sensory language

Powerful language patterns

  • Positive language
  • Re-framing
  • Mastering the language of influence
  • The importance of non-verbal communication
  • Matching, mirroring, pacing and leading

Exploring Challenging Situations

  • Dilt’s Logical Levels
  • Perceptual Positions
Behavioural Change
  • The link between physiology and state
  • Anchoring
  • New Behaviour Generator