Developing and Broadening Relationships

Course Aims:

This course is designed to provide delegates with key approaches for developing and broadening relationships and achieving outcomes that deliver mutual gains.

Course objectives:

At the end of this course delegates will:

  • Understand the Six-Stage process for developing and broadening relationships
  • Be more confident in how to develop and broaden relationships
  • Be able to apply these stages to a live situation they are working on
  • Develop a set of actions to apply to this situation and others immediately


1 day/In house


Developing and Broadening Relationships


  • A pragmatic and immediately applicable approach
  • A Six-Stage process
  • Skills building and action planning 

The Six-Stage Process

  • What are you trying to achieve?
  • What is the current situation?
  • Who are you trying to influence?
  • What makes them tick?
  • What strategy to use?
  • What skills and behaviours? 

Factors to consider

  • Sources of Power
  • Intangible Primary Needs
  • Personal Styles
  • Persuasion methods

Action planning 

  • Relationship development action plan
  • Personal skills development action plan
  • Transferring learning back to the workplace