Delegation Skills
Course Aims:
This course is designed for managers, supervisors or team leaders who need a better understanding of how and when to delegate. This practical course provides an insight into one of the core skills all managers must possess – delegation. As well as exploring what to delegate and when, it will also provide vital coaching tools and techniques that are fundamental to delegating effectively.
Course Objectives:
At the end of this course delegates will be able to:
- Recognise what should and shouldn’t be delegated.
- Empower and develop individuals.
- Be competent in techniques to overcome resistance and delegate in practice.
Duration/Location:
- 1 day/In house or consultant facilitated virtual course/online training session(s)
Course Contents:
- The three greatest sins of British management
- Why we avoid delegating
- The benefits of delegating
- Focusing on objectives rather than tasks
- Using delegation as a motivational tool
- Introducing a detailed structure on how to delegate effectively
- Ensuring a successful outcome for all involved
- How to maximise the skills of your team members
- What should and should not be delegated
- Analysing the different management styles
- Improving your listening and coaching skills
- How to deal with different ability and confidence levels
- How to give developmental feedback and appraise your staff
- Case studies
- Role plays
- Preparation and planning
- Communicating decisions
- Transferring learning back to the workplace
Courses
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