Change Management Skills

Course Aims:

This course is designed to provide delegates with the skills necessary to lead organisational change effectively.

Course Objectives:

At the end of this course delegates will be able to:

  • Recognise the reasons for change and the effects it has on the organisation and people.
  • Identity the ways in which people react to change and know how to manage the process of transition in themselves and others.
  • Lead staff through periods of transition and use the key skills of giving feedback, counselling and influencing.
  • Use techniques to increase commitment in teams during times of change.

Duration/Location:

  • 2 days/In house

Organisational change

  • The reasons for change
  • Understanding organisational change
  • Understanding how people react to change

Dealing with the effects of change

  • Managing the pressure
  • Strategies for managing stress

Managing transitions

  • Transition stages
  • Management strategies for each stage
  • Supporting the process of transition in others

Power of behaviour

  • Understanding how and why people behave the way they do
  • Managing your own behaviour
  • Influencing the behaviour of others

Team work

  • Developing team work in challenging times
  • Increasing team involvement
  • Developing collaborative team behaviours

Increasing involvement

  • Increasing team involvement
  • Empowering your staff to enable change

Leading people through transitions and beyond

  • Situational Leadership
  • The Manager as a Coach
  • Counselling tools and techniques
Action planning
  • Transferring learning back to the workplace