What Makes People Tick?

Course Aims:

This course is designed to provide an alternative and contemporary view of motivation. Firstly, it considers how the four motivational states / levels of engagement that exist within individuals can be managed to improve performance. Secondly, it considers the issue of generational difference and suggests how each of the different generations in the workplace is motivated differently.

Course Objectives:

At the end of this course delegates will be able to:

Understand how to recognise and manage people through the four motivational states / levels of engagement.
Recognise that there are four different generations in the workplace.
Understand how to manage each of the four generations more effectively.

Duration:

1/2 day

Introduction	Why appraise? What is motivation? Motivation and performance
Motivation	The four motivational states
Management of each state	How to manage each motivational state
The four generations in the workplace	The four generations Different generations values, attitudes to work, and triggers
Management style	How to manage the different generations Approaches and style
How to manage and motivate your team better	Segmenting your team by motivational state and by generational difference
Action Planning	Transferring learning back to the workplace