Managing Discipline and Grievance
Course Aims:
This course is designed to develop practical skills in managing work place discipline and grievance. The course uses actual cases as learning examples and encourages participants to discuss the disciplinary issues that they currently face. This module is linked with your own HR procedures.
Course Objectives:
At the end of this course participants will be able to:
- Understand the disciplinary and grievance processes.
- Conduct a disciplinary interview effectively.
- Manage discipline more effectively in their work area.
Duration:
1 Day
| What is Discipline? |
|
| Key Principles |
|
| The Disciplinary Interview |
|
| The Disciplinary Process |
|
| Managing disagreements |
|
| Skills practice |
|
| Action Planning |
|
Training Courses
- Assertiveness Skills
- Appraisal Skills
- Coaching Skills
- Communication Skills
- Conflict Management
- Creative Problem Solving
- Customer Service Excellence
- Decision Making
- Facilitation Skills
- Finance for non Financial Managers
- Giving and Receiving Feedback
- Improving Impact and Influence
- Interviewing Skills
- Leading Teams
- Managing Diversity
- Managing Discipline and Grievance
- Negotiation Skills
- Performance Management
- Personal Effectiveness
- Presentation Skills
- Stress Management
- Target Setting
- Team Briefing
- Team Working
