Managing Discipline

Course Aims:

This course is designed to develop practical skills in managing work place discipline. The course uses actual cases as learning examples and encourages delegates to discuss the disciplinary issues that they currently face. This course is integrated with your own HR and disciplinary procedures.

Course Objectives:

At the end of this course delegates will be able to:

Understand the disciplinary processes.
Manage performance issues proactively to minimise the need for formal discipline.
Conduct a disciplinary interview effectively.
Manage discipline more effectively in their work area.

Duration:

1 day

What is discipline?	Performance management and discipline Purpose of discipline Employment law fundamentals
Setting standards	The importance of setting standards How standards can be set Setting motivational objectives and targets Setting SMART targets for review
Reviewing performance	Prevention is better than cure Attitude vs behaviour Collecting evidence of performance Reviewing performance and giving feedback Being clear and specific
The disciplinary process	This section is tailored to the organisation’s own disciplinary procedures.
Managing poor performance and problem behaviour	Understanding the difference between misconduct and gross misconduct Preparing for a disciplinary interview Structuring and conducting the meeting Having difficult conversations Tips for diffusing conflicts
Skills practice	Disciplinary interview practice
Action planning	Transferring learning back to the workplace