Interviewing Skills
Course Aims:
This course is designed to develop practical skills in planning and conducting a range of interviews from recruitment to disciplinary interview.
Course Objectives:
At the end of this course participants will be able to:
- Plan and undertake a structured interview.
- Use effective interviewing tools and techniques.
- Understand the different requirements for different types of interview within the business context.
Duration:
½ or 1 day depending on content and client requirements.
| What makes a 'good' interview? |
|
| Planning and preparation |
|
| Establishing the right climate |
|
| Practical interviewing skills |
|
| Maintaining consistency |
|
| Constructive feedback |
|
| Specific types of interview – principles |
|
| Action planning |
|
Training Courses
- Assertiveness Skills
- Appraisal Skills
- Coaching Skills
- Communication Skills
- Conflict Management
- Creative Problem Solving
- Customer Service Excellence
- Decision Making
- Facilitation Skills
- Finance for non Financial Managers
- Giving and Receiving Feedback
- Improving Impact and Influence
- Interviewing Skills
- Leading Teams
- Managing Diversity
- Managing Discipline and Grievance
- Negotiation Skills
- Performance Management
- Personal Effectiveness
- Presentation Skills
- Stress Management
- Target Setting
- Team Briefing
- Team Working
