Improving Impact and Influence

This course is designed to enable delegates to persuade and influence their peers and senior managers more effectively.

Be more impactful in a range of work situations.
Understand how to influence their line manager and other senior managers more effectively.
Prepare more persuasive and compelling justifications for ideas and projects.

2 days

Developing personal presence and impact	Impactful people - what do they do? Power of behaviour and body language Commanding attention from others Understanding the impact you have on others
Communicating more assertively	Demonstrating confidence Stating personal preferences positively Speaking without offending - using the right words Listening to other points of view Defending ideas and addressing concerns
Influencing tools and techniques	Building relationships and rapport Reciprocation Commitment and consistency Social proof Authority and personal power
Gaining management approval	Why projects fail to be approved by senior management How projects and ideas can be justified Understanding isues and concerns of senior managers Preparing persuasive and compelling arguments
Gaining support from others	Building and maintaining your internal network Supporting the ideas and projects of others
Action planning	Transferring learning back to the workplace