Giving and Receiving Feedback
Course Aims:
This course is designed to provide participants with the skills and confidence to both give and receive feedback effectively to others in the organisation (e.g. boss, peers, and subordinates). During the module the participants will be expected to give and receive feedback from each other.
Course Objectives:
At the end of this course participants will be able to:
- Give feedback to others (line manager, peers, and subordinates) in a proactive and effective way.
- Receive feedback from others, judge its validity and make decisions about what to do with the feedback.
- Use feedback skills to improve relationships.
Duration:
1 Day
| What is Feedback? |
|
| Developing effective interactions |
|
| Key skills |
|
| Feedback practice |
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| What to do when it goes wrong |
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| Action planning |
|
Training Courses
- Assertiveness Skills
- Appraisal Skills
- Coaching Skills
- Communication Skills
- Conflict Management
- Creative Problem Solving
- Customer Service Excellence
- Decision Making
- Facilitation Skills
- Finance for non Financial Managers
- Giving and Receiving Feedback
- Improving Impact and Influence
- Interviewing Skills
- Leading Teams
- Managing Diversity
- Managing Discipline and Grievance
- Negotiation Skills
- Performance Management
- Personal Effectiveness
- Presentation Skills
- Stress Management
- Target Setting
- Team Briefing
- Team Working
