Training Courses

Decision Making Skills Training Course

Course Aims:

Our Decision Making Skills training course will develop the delegates' skills to make the right decisions to ensure minimum risk and maximum return for the organisation as well as enabling the delegates to make decisions autonomously.

Course Objectives:

At the end of this course delegates will be able to:
  • Resolve issues quickly and accurately.
  • Utilise excellent judgement in decision making.
  • Balance risk and return for the organisation
  • Make decisions autonomously

Duration:

1 Day

Problem solving and decision making as a process
  • Types of problems
  • Framework for decision making
  • Divergent and convergent thinking
Problem solving and creative thinking
  • Data collection and analysis
  • Prioritisation of data
  • Cause and effect - Ishikawa analysis
  • Idea generation - mind mapping, brain writing
Evaluating and prioritising
  • Evaluation tools
  • Highlighting 'hits'
  • Paired comparisons
Making sound decisions
  • Decision tools
  • Criteria based decisions
  • Evaluation matrices
Evaluation risk
  • Scenario planning
  • Likelihood vs consequence
  • Risk evaluation log
  • Identifying mitigating actions
Taking action
  • Preparing and planning
  • Communicating decisions
Action planning
  • Transferring learning back to the workplace
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