Training Courses

Creative Problem Solving

Course Aims:

This course is designed to equip managers with the necessary skills to solve problems effectively and make the right decisions for the organisation. Participants will be encouraged to bring with them an issue that they are currently facing that they can work on during the day.

Course Objectives:

At the end of this course participants will be able to:
  • Use a framework for solving problems and making decisions.
  • Use a variety of creative idea generation techniques.
  • Think outside of the box.
  • Analyse issues more deeply and use sound judgement.

Duration:

1 Day

Perceptions of creativity
  • What is 'creativity'?
  • Types of creativity
  • How we prefer to be creative
Creativity as a process
  • Defining the problem
  • Gathering data
  • Convergent -Vs- divergent thinking
  • Problem solving activities
Generating ideas
  • Brainstorming variations
  • Brain writing
  • Idea checklists
Finding solutions
  • Evaluating ideas
  • Isolating hits
  • Evaluation matrices
  • Paired comparisons
  • Preparing for action
Creating the right environment
  • What prevents us from being creative?
  • Organisational culture
  • Creating an innovative culture
Making good decisions
  • Issues analysis
  • Diagnosing problems
Action planning
  • Transferring learning back to the workplace
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