Training Courses

Coaching Skills for Managers Training Course

Course Aims:

Our Coaching Skills for Managers training course is designed to provide practical experience of developing individuals using coaching.

Course Objectives:

At the end of this course delegates will be able to:
  • Identify and demonstrate the skills of coaching.
  • Plan and conduct an effective coaching session using the C.O.A.C.H model.
  • Use coaching as a development tool back in the workplace.

Duration:

1 Day

What is coaching
  • Coaching vs mentoring vs teaching
  • Experiences of coaching
  • When to coach
Coaching skills
  • Skills of an effective coach
  • Active listening
  • Effective questioning
  • Summarising
  • Observation and note taking
  • Constructive feedback
Coaching skills inventory
  • What are my skills?
  • What do I need to focus on?
The coaching process
  • Coaching as a process
  • The 'COACH' coaching tool
  • Key coaching questions
  • Applying the tool at work
Practical coaching
  • Skills practice
Reviewing the process
  • Reviewing practice sessions
  • Advice for a first time coach
  • Individual development plans
Action planning
  • Transferring learning back to the workplace
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