Chairing Meetings Effectively

The overall purpose of this workshop is to enable the delegates to chair / facilitate meetings that are focused, keep to time and get results.

1 Day

Role of meeting chair	What it is and why it is important Role and responsibilities of meeting leaders / chairs Role and responsibilities of meeting participants Expectations
Core meeting skills	Gaining and maintaining attentionPosture and assertive communication Questioning and summarising Listening Use of body language
Key meeting tools and techniques	Making meetings brief Tools for generating ideas Tools for gaining consensus
Managing group behaviour	Setting expectations Encouraging participation Handling disagreements Making proactive interventions Dealing with difficult situations
Planning a meeting	Objectives, purpose and outcomes Responsibilities Process Agenda
Meetings in action	Meeting skills in practise
Action planning	Transferring learning back to the workplace