North Staffordshire Hospital Case Study
Based in the heart of North Staffordshire, the UHNS is the main provider of emergency and acute hospital services, and serves the population of half a million people in the Stoke-on- Trent area. The Trust also provides a number of specialist services in the area too.
The Anaesthesia and Surgery team wanted to review how effectively they worked as a team and to identify areas where they could improve in the light of recent budget cuts.
The Approach:
To achieve this, we facilitated a one day event using the Team Management Systems Profiles as a mechanism to measure the inherent strengths and weaknesses of the team.
This enabled the Anaesthesia and Surgery team to gain a deeper insight into how their team worked and the inherent working preferences of each team member.
Using this information, we facilitated a discussion on how the team could work more effectively together to deliver the cost savings and improvements needed.
What was the impact?
- Greater recognition of the inherent strengths and weaknesses of the team.
- Improved co-operation and team work between team members.
- Areas where the Anaesthesia and Surgery Division could make cost savings and improvements.
Client Feedback:
“Developing People were very professional and
well organised. They provided an objective and
challenging viewpoint and helped the
Anaesthesia and Surgery team to come up with a
clear plan on how we could work more effectively
together and deliver our challenging cost
improvement programme”.
Karen Morrey, Divisional General Manager, Anaesthesia and Surgery
Services
- Management Development and Training
- Leadership Development and Training
- Executive Coaching
- Performance Management and Accountability
- Team Building and Development
- Organisational Development and Change
- Customer Service and Customer Care
- Assessment and Development
- Human Resource Management
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