IT Industry
The impact of Information Technology has been felt by all of us throughout the world over the past 20 years. Uses of applications and devices that we would never have dreamed possible are now everyday reality for us all. We have come to rely on laptop computers, hand held devices, IPODs and mobile telephones to manage our day to day lives.
In the UK, the IT industry employs 5% of all workers. Within the UK economy, over 75% of people now use IT as part of their job role. Use of IT is particularly important for over 90% of managers, professionals, secretarial and administrative staff.
Drivers for change in the sector include:-
- As the use of IT becomes increasingly important as a key driver of business competitiveness.
- Increasing emphasis is placed on the development of skills, such as relationship management, project and programme management, change management, networking and risk management.
- The development of IT is a dispersed Global business.
Developing these sorts of skills in managers and professionals in IT organisations and the business leadership skills to accompany them, is a key need that we meet with our IT clients.
Case Study:
We have worked with IBM for over 10 years to help them build their business strategy and develop their key people.
IBM Hursley case study »Services
- Management Development and Training
- Leadership Development and Training
- Executive Coaching
- Performance Management and Accountability
- Team Building and Development
- Organisational Development and Change
- Customer Service and Customer Care
- Assessment and Development
- Human Resource Management
- Case Studies »
Training Courses
- Accountability
- Advocacy and Influencing Skills
- Appraisal Skills
- Assertiveness Skills
- Chairing Meetings Effectively
- Change Management Skills
- Coaching Skills for Managers
- Communication Fundamentals
- Conflict Management
- Creative Problem Solving
- Crucial Conversation Skills
- Customer Service Excellence
- Decision Making
- Facilitation Skills
- Finance for Non Financial Managers
- Giving and Receiving Feedback
- Improving Impact and Influence
- Interpersonal Skills
- Interviewing Skills
- Leadership Fundamentals
- Leading Remote Teams
- Managing Discipline
- Managing Diversity
- Managing Stress
- Negotiation Skills
- People Management Skills
- Performance Management
- Personal Effectiveness
- Presentation Skills
- Project Management
- Role of the Line Manager
- Stress Management
- Target Setting
- Team Briefing
- Team Working
- Time and Energy Management
- Time and Priority Management
- Train the Trainer
- What Makes People Tick?




