HMV Media Case Study
HMV media is global publishing business, operating through retail outlets and on-line stores. It owns brands like HMV Stores, Waterstones and Dillons.
The business had grown through a series of acquisitions, integration and expansion. This growth was funded through EMI and venture capital investment and the group was geared up for a public share In 2003 on the AIM.
The business had identified a need to build and strengthen its top executive team and to develop its vision and strategy for the future. This growth was taking place at a time of huge change in the High Street marketplace and the video, DVD, digital and on-line music revolution.
We worked with the Chief Executive and senior management team, coaching them through this business development and flotation process.
Our work provided clear benefits to the business in terms of:
- Growth in revenue, market share and profitability.
- A stronger, more strategic global management team.
- A successful flotation.
- A significant return to their investors.
Services
- Management Development and Training
- Leadership Development and Training
- Executive Coaching
- Performance Management and Accountability
- Team Building and Development
- Organisational Development and Change
- Customer Service and Customer Care
- Assessment and Development
- Human Resource Management
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Training Courses
- Accountability
- Advocacy and Influencing Skills
- Appraisal Skills
- Assertiveness Skills
- Chairing Meetings Effectively
- Change Management Skills
- Coaching Skills for Managers
- Communication Fundamentals
- Conflict Management
- Creative Problem Solving
- Crucial Conversation Skills
- Customer Service Excellence
- Decision Making
- Facilitation Skills
- Finance for Non Financial Managers
- Giving and Receiving Feedback
- Improving Impact and Influence
- Interpersonal Skills
- Interviewing Skills
- Leadership Fundamentals
- Leading Remote Teams
- Managing Discipline
- Managing Diversity
- Managing Stress
- Negotiation Skills
- People Management Skills
- Performance Management
- Personal Effectiveness
- Presentation Skills
- Project Management
- Role of the Line Manager
- Stress Management
- Target Setting
- Team Briefing
- Team Working
- Time and Energy Management
- Time and Priority Management
- Train the Trainer
- What Makes People Tick?
