First Wessex Case Study
First Wessex is a merger of 3 pre-existing Housing Associations into one larger group, capable of taking advantage of the economies of scale, resource and efficient knowledge sharing that this grouping can provide.
The three original Housing Associations covered a wide geography in Hampshire based around these regional businesses:-
- Portsmouth Housing Association
- Atlantic Housing Association – Eastleigh
- Pavilion Housing Association – Aldershot
The needs of the business were to:
- Help the Executive team design one vision and strategy to help the Group move forward.
- Help the management team to maintain service standards, whilst successfully integrating the 3 different businesses.
- Build the morale, motivation and performance of the workforce.
- Develop and build a strong management team for the future.
To fulfil these needs we provided support in the following areas:
- Coaching for the Executive team and senior managers.
- Running development centres to help assess the development needs and potential of key managers.
- Facilitation and development of the new vision and strategic plans.
- Guidance to help with staff development and performance.
- The design and move towards a new culture.
Our work provided clear benefits for the organisation such as:
- Clarity of direction and roles.
- An integrated team i.e. First Wessex.
- Growth in effectiveness and performance of services.
- Saving of costs from less duplication of roles.
Services
- Management Development and Training
- Leadership Development and Training
- Executive Coaching
- Performance Management and Accountability
- Team Building and Development
- Organisational Development and Change
- Customer Service and Customer Care
- Assessment and Development
- Human Resource Management
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Training Courses
- Accountability
- Advocacy and Influencing Skills
- Appraisal Skills
- Assertiveness Skills
- Chairing Meetings Effectively
- Change Management Skills
- Coaching Skills for Managers
- Communication Fundamentals
- Conflict Management
- Creative Problem Solving
- Crucial Conversation Skills
- Customer Service Excellence
- Decision Making
- Facilitation Skills
- Finance for Non Financial Managers
- Giving and Receiving Feedback
- Improving Impact and Influence
- Interpersonal Skills
- Interviewing Skills
- Leadership Fundamentals
- Leading Remote Teams
- Managing Discipline
- Managing Diversity
- Managing Stress
- Negotiation Skills
- People Management Skills
- Performance Management
- Personal Effectiveness
- Presentation Skills
- Project Management
- Role of the Line Manager
- Stress Management
- Target Setting
- Team Briefing
- Team Working
- Time and Energy Management
- Time and Priority Management
- Train the Trainer
- What Makes People Tick?
