Management training - who cares?
08 Dec 2006
I believe that at different levels we should all care about the quality and effectiveness of the managers and leaders in the Organisations that we do business with.
The Staff in these Organisations deserve to be given the best direction, guidance and motivation that they can be by their managers. They are most likely to get this from managers who have been trained for the job of management than by those who haven't. Would you want to be guided by an accountant or solicitor who had not been given the appropriate Professional training? or to have your car or plumbing fixed by a untrained mechanic or plumber? - I think not.
The Managers themselves invariably want to do the best job that they can in managing their most valuable and complex resource - their people. If they don't and they just want to concentrate on their technical task or trade then you may have selected the wrong people as managers in the first place. I recognise that sometimes circumstances dictate that you have no choice in who you appoint into a management role but regardless of this they will all benefit from being given specific management training in the people processes that your Organisation uses. It will also do more for their motivation, feelings of being valued and self-esteem to know that you have invested in there effectiveness and development as managers and will aid their retention in your Organisation.
You as the Director or Senior Manager of managers in your Organisation will be fulfilling your responsibilities to both the managers and to your staff by providing them with management training. You probably cannot be taken to Court for not doing so, unless your managers actions lead you into an Industrial Tribunal - but your business could be taken to the cleaners!
Last but not least are your customers and suppliers who judge how "easy to do business with" your Staff and managers are. They will know what their experience is like in dealing with you all and they are always free to go down the road to one of your competitors.
So if you would like to find out more about to provide the right level of management training to your managers then please contact us.
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