Management Training for recent promotees
11 Dec 2006
There is a popular misconception that individuals who display a high degree of skill, knowledge and/or experience in their specialised field e.g. technical, selling, service will naturally be good managers.
Individuals who are promoted into a supervisory, team leader or management role for the first time often under perform in their new role due to the fact that different skills need to be employed. The impact of which is three fold: from the company’s perspective the employee may not (be able to) deliver what is expected of them; the individual may become de-motivated or stressed and the team may feel that they are not getting the leadership direction or management support they need to be able to work efficiently and effectively.
Some of the aspects of management training which promotees have fed back to us as areas they would like receive more training on include:
• Understanding the complexity and diversity of the role of the manager and leader
• Learning some tools and techniques to help them manager and lead more effectively
• Performance management – including discipline and grievance, appraisals, how to deal with poor attitude, coaching etc.
• Being able to communicate more effectively by understanding an individual’s preferences and key motivators
• Managing conflict – internal and external
• Time management – how to effectively manage time in role that carries a substantial increase in responsibility
• Budgetting and Forecasting – e.g. Financial training for non-financial managers
• Work:Life balance – how to achieve it for themselves and their team
Without the right training and support individuals may find their new role too difficult, stressful and demotivating. This can lead to increased levels of sick leave or even resignation- all of which add costs to the business. Therefore, by providing the right level of training and support from the outset over the longer term the costs should be less to the organisation.
Services
- Management Development and Training
- Leadership Development and Training
- Executive Coaching
- Performance Management and Accountability
- Team Building and Development
- Organisational Development and Change
- Customer Service and Customer Care
- Assessment and Development
- Human Resource Management
- Case Studies »
Training Courses
- Accountability
- Advocacy and Influencing Skills
- Appraisal Skills
- Assertiveness Skills
- Chairing Meetings Effectively
- Change Management Skills
- Coaching Skills for Managers
- Communication Fundamentals
- Conflict Management
- Creative Problem Solving
- Crucial Conversation Skills
- Customer Service Excellence
- Decision Making
- Facilitation Skills
- Finance for Non Financial Managers
- Giving and Receiving Feedback
- Improving Impact and Influence
- Interpersonal Skills
- Interviewing Skills
- Leadership Fundamentals
- Leading Remote Teams
- Managing Discipline
- Managing Diversity
- Managing Stress
- Negotiation Skills
- People Management Skills
- Performance Management
- Personal Effectiveness
- Presentation Skills
- Project Management
- Role of the Line Manager
- Stress Management
- Target Setting
- Team Briefing
- Team Working
- Time and Energy Management
- Time and Priority Management
- Train the Trainer
- What Makes People Tick?
