How effectively can you coach someone in their Office?

07 May 2007

It is very difficult to Coach someone in their Office or at their desk because they may:-

Be interrupted
Be observed by others and be conscious of this
Be distracted
Be thinking about their current work

They may also not be able to:-
Switch off
Stand back
Focus and concentrate
Think creatively out of the box
Think clearly and feel intuitively
Act emotionally

Some coachees prefer and want to be coached in their Office and although I don’t encourage this I agree to it if the following environment exists:-

a) It is not an “open” office
b) They are unlikely to be disturbed
c) Their telephone is switched through to a PA, secretary or someone else
d) They are not within sight of their P.C.
e) They aren’t doing other work simultaneously
f) They are not sitting behind their desk and using it as a barrier between me and them.

In conclusion it is far better to coach someone in a neutral environment where they are relaxed and mentally free to focus on themselves and their issues and opportunities - but this is not a solid, black and white principle and I have found that with some coachees it works well for them to hold the coaching sessions in their Office, where they can manage both the environment and their attention onto the coaching work.