Coaching can just be done to people - they don't need to know that it is happening to them.

31 Aug 2007

Can coaching just be “done” to people – or do they need to be aware that it is happening to them?
Some managers believe that they can coach people into doing certain things or to behaving in certain ways without them realising what is going on. At best this is called influencing people - at its worst it is manipulating people.

In my experience yes people do need to know that they are being coached. How else can they be expected to play their part in this complex process? How will they understand the approach and techniques that the coach is using? How else can they be expected to be willing to take responsibility for their own issues, learning, thinking and actions?

If you don’t tell them they are being coached might they then feel manipulated into doing what you want? Is this necessarily a bad thing anyway? In the short term some managers have said to me that they are taking this coaching approach automatically with their employees within the day to day managing of their people. This is true to some extent where they are using the core skills of a coach in their role as manager.
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However this is not the same thing as genuinely and openly coaching them to improve their performance by using the COACH technique to address their own issues and objectives – not just those chosen for them by their manager.