HR Support Case Study - Tourism South East

Who are TSE?

• Tourism South East is the Tourist Board that promotes tourism in the South and South East Region of the UK
• It was formed from the merger of two originally independent Tourist Boards one operating out of Tonbridge Wells and the other out of Eastleigh.

What did we do for them?

• Prepared and implemented their new HR strategy.
• Guided the management team on TUPE and redundancies.
• Helped to close the Tonbridge Wells Office and to merge the two management teams.
• Developed the new management structure and teams.
• Helped to assess and improve the motivation and utilisation of staff.
• Updated and harmonised employee terms and conditions and Handbook.
• Mediated in grievances and appeals.
• Helped build a new culture.
• Prepared the leadership and management team to restructure the business.
• Led the recruitment process and profiled ideal candidates.

What was the impact?

• The merger was completed effectively.
• A leaner, more efficient management team and structure.
• TUPE of key employees achieved.
• Tourism flourishing in South east.
• New funding achieved.