Leadership Development Case Study - IBM Hursley

Who are IBM Hursley?

• IBM Hursley is a leading software development laboratory with its main office based in the UK (with around 1,500 staff), and management responsibility for other developers working globally in locations such as China, India, Germany and the U. S.
• IBM Hursley produces the “middleware software” for IBM’s systems such as CICS, MQ, WebSphere, SOA,  upon which end user’s applications are built and run

What did we do for them?

• We have worked with their leadership and management teams over a number of years to help them improve their operational and strategic business effectiveness.
• We coached the Laboratory Director and other key members of his team.
• Designed and ran a strategic leadership programme.
• Implemented a Technical leadership programme.
• Helped newly appointed Directors grow into their bigger role.

What was the impact?

• IBM Hursley Director promoted to Vice President.
• The winning of new worldwide software mission.
• Fastest growth in global software revenue in IBM’s history.
• IBM’s software market share protected.

Client Feedback

“DPL’s coaching has helped me to stand back and look at my new Executive role with fresh, more objective eyes and to confidently take the actions necessary for me to grow into this role quickly and effectively. I have achieved this without losing my competitive drive to succeed. The overwhelmingly positive management survey feedback from my management team is a testimony to the progress that has been made.” Dave Andrews, Director IBM CICS Products.